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news details
PHE deptt's proposal to switch over to digital format takes a hit due to suspension of internet
Department facing huge revenue loss
12/12/2019 10:57:12 PM
Jehangir Rashid
Early Times Report
SRINAGAR, Dec 12: The continuous suspension of internet in Kashmir valley has dent a severe blow to the generation of revenue by the different government departments. The revenue is generated in lieu of services being offered to the people.
The Public Health Engineering (PHE) department is not receiving any money from the individuals and government departments in lieu of services being offered to them. The reason for denial is simple; suspension of internet in Kashmir.
Sources told Early Times that the higher ups of PHE department had decided to generate e-bills for the individual customers and the government departments. As the internet services continue to be barred in Kashmir the proposed step could not take off and as such the PHE department suffered loss.
"It was a good move by the department to start the digital format of generating water bills and then receiving the money through the internet platform. However, the continuous suspension of internet dented a severe blow to the proposal and acted as damp squib to the process of digitization in PHE department," said sources.
Sources said that the PHE department has not been accepting the money from the customers both individuals and government departments. The clerks posted at the collection counter of the PHE head office at Exchange Road here are not receiving the payment citing the suspension of internet as the reason behind the same.
"I visited the collection counter few days back to make the payment for water usage. The clerk posted their vehemently denied to receive the payment saying that since internet is not working he won't be able to take the money and issue the receipt. This is a shame more so when tremendous emphasis is laid on digital payments," said Gulzar Ahmad, a resident of Sanat Nagar.
It would be in place to mention here that up to last year the manual system was being followed in the PHE department. The department decided to switch over to the digital system this year but the suspension of internet played a spoilsport in the whole process of upgradation and modernization.
"It would be prudent for the department to receive the payment according to the previous system. If they continue to deny receiving the payment then it would be a huge loss to the department and as such the revenue cannot be generated by the PHE department. At the end of the day it is the government that is going to lose due to this disturbing development," said Mohammad Rafiq, a resident of Bagh-I-Mehtab.
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